WFMwizard Workforce Management Software(by
danwi) WFMwizard is a complete and affordable Workforce Management software for small/medium call centers. WFMwizard includes call volume forecasting, agents staffing, shifts design optimization, agents scheduling and breaks scheduling. WFMwizard is the most comprehensive workforce management solution that is actually SOLD on the web today. Free Trial available.
[Location: http://www.wfmwizard.com]